Digital Asset
Intelligence

KuCoin

RATED
Profile statusUNDER REVIEWFounded2017

Our Take

KuCoin is a centralized cryptocurrency exchange offering spot, futures and margin trading services for global markets.

KuCoin reviews

Published user experiences with KuCoin.

User Rating
2.5 / 5
Total Reviews
4
5 star0%
4 star25%
3 star25%
2 star25%
1 star25%

04 / NEWS

Latest KuCoin News

Recent reporting and developments from the 3CBlock newsroom.

View All KuCoin News →

Published 3CBlock coverage manually linked to this exchange.

About KuCoin

Global digital-asset platform offering spot, margin, derivatives, staking, lending and other crypto services through jurisdiction-specific entities and product structures.

Assessment Overview

10/10

Security & Risk

Security incidents, account protection, asset custody and withdrawal controls.

3 Under Review1 September 2020 incident1 Confirmed
10/10

Transparency

Proof of reserves, asset disclosure, corporate and ownership transparency.

3 Under Review5 Confirmed
6services

Products & Services

Documented offerings include Spot, Margin, Futures, Earn, Staking, Lending.

SpotMarginFuturesEarn

03 / MARKET DATA

Exchange Trade Volume

24-hour distribution by market pair and quote currency.

Volume by Market Pair

BTC/USDT: 19.7% · $216.2METH/USDT: 7.5% · $82.2MZEC/USDT: 4.9% · $53.3MNEAR/USDT: 4.7% · $51.9MXMR/USDT: 4.6% · $50.4MOther: 58.7% · $644.4M
  • BTC/USDT19.7%
  • ETH/USDT7.5%
  • ZEC/USDT4.9%
  • NEAR/USDT4.7%
  • XMR/USDT4.6%
  • Other58.7%

Volume by Currency

USDT: 93.1% · $1.0BUSDC: 3.8% · $42.3MBTC: 1.3% · $13.8METH: 0.9% · $9.9MUSDG: 0.6% · $6.6MOther: 0.3% · $2.9M
  • USDT93.1%
  • USDC3.8%
  • BTC1.3%
  • ETH0.9%
  • USDG0.6%
  • Other0.3%

24h ticker volume · CoinGecko · 936 markets · collected 5 Oct 2026

Exchange Trade Volume

$1.1B$695.3M
High $1.1BLow $695.3M
04/10/2026CoinGecko · USD converted · Updated 05 Oct 2026 UTC05/10/2026

KuCoin reviews

Published user experiences with KuCoin.

Marcus W.
4.0 / 5

My issue was resolved, but reaching the right team took time

KuCoin's support team eventually resolved my issue. I had to explain the situation twice before my case reached the appropriate team. The final response was helpful and professional, but getting connected to the right team sooner would have made the overall support experience much better.

0 useful
Jason N.
2.0 / 5

Follow-up support was clearer than the initial response

I reached out to KuCoin customer support with a question about my account. The initial response was quite general and directed me to several help pages, but the follow-up provided a clearer explanation of my issue. I would have preferred more specific guidance from the beginning, as that could have saved time and made the support experience more efficient.

0 useful
Victor Y.
3.0 / 5

I opened a support request with KuCoin and received a response within a reasonable time

I opened a support request with KuCoin and received a response within a reasonable time. The instructions were clear enough to solve the problem. I would still like better visibility into ticket status while waiting for a reply.

0 useful
Rachel W.
1.0 / 5

My experience with KuCoin customer support was average

My experience with KuCoin customer support was average. The agent was polite and the problem was resolved, but there was a noticeable wait between replies. A clearer expected response time would make the process less uncertain.

0 useful